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Our Cancellation Policy
We understand how busy life can be and how last-minute changes can affect your daily routine. However, when a client does not turn up to their appointment or doesn’t give us enough notice that they cannot attend, another client misses out on securing that appointment and we are left without business for that time.
To ensure we can offer the best service to you and all the valued clients we have in place the following salon policies.
We greatly appreciate your support of our salon and we will promise to provide the utmost professional service to you with every visit.
- Blanc Hair Studio salon has a 24 hour cancellation policy in place.
- We ask as a courtesy at least 24 hours notice of a cancellation or reschedule of appointment, so we have time to allocate the appointment to another client.
- Cancelled, reschedules or no shows, under the 24 hour period, will be charged 50% of their service upon returning for their next appointment.
- We have a lot of clients patiently waiting for an appointment, and when we don’t have enough notice not only do our clients lose out, so do we as a small business.
- We send out a reminder text 2-3 days prior to your appointment; please use this time to make any changes to your appointment.
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For Other Enquiries
Need to get in contact with us? You can reach us using our contact details or by completing our enquiry form.
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